Shipping & Exchange Policy
At Chaukdi, we are committed to delivering your orders quickly and safely to your doorstep across India.
Shipping Coverage:
We ship pan-India to all serviceable pin codes via our logistics partner India Post & Shiprocket, which includes trusted courier partners like India Post, BlueDart, Delhivery, Ecom Express, Xpressbees, Amazon Shipping, and DTDC.
Dispatch & Delivery Timelines:
-
Orders are typically shipped within 24–48 hours of placement (excluding Sundays and public holidays).
-
Products are dispatched from our warehouse in Lucknow.
-
Standard delivery takes 3–5 business days, but in some cases, it may take up to 5–7 days, depending on your location.
Order Tracking:
Once your order is confirmed, you will receive regular SMS and email updates, including a tracking link. You can also track your order anytime through the ‘My Orders’ section on our website.
Exchange Policy
- We accept exchanges only if the product delivered is damaged, defective, or expired.
- To initiate an exchange, contact us at support@chaukdi.in or WhatsApp us on (+91) 9415018341 within 3 days of delivery. Please share photos of the damaged product for verification.
Bulk Orders:
For bulk purchases, please contact us at support@chaukdi.in or WhatsApp us at (+91) 9415018341 (available from 10 AM to 7 PM, Monday to Saturday).
