Cancellation and Refund

Order Cancellation

  • You may cancel your order before it is shipped by using the “My Orders” section or contacting us via email or WhatsApp.

  • Once shipped, orders cannot be cancelled.

Refund Process

  • If your cancellation is approved before dispatch, the amount will be refunded within 2–5 business days to the original payment method.

Return Eligibility
Returns are only accepted if:

  • The product received is damaged, defective, or expired, and

  • You notify us within 3 days of delivery.

How to Request a Return

  • Email us at support@chaukdi.in or WhatsApp us on (+91) 9415018341.

  • Include photos of the product for quick assistance.

  • Once verified, we’ll arrange a replacement or refund as per your preference.